Privacy Policy
Effective Date: July 9, 2026
At Primal Privilege, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.primalprivilege.com.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment provider)
- Information submitted through contact forms, quizzes, or surveys
- Order history
We also automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate regarding purchases
- Provide customer support
- Recommend products based on your dog's profile
- Improve our website and customer experience
- Send promotional emails and special offers (you may unsubscribe at any time)
- Prevent fraud and maintain website security
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember preferences
- Analyze website traffic
- Improve performance
- Measure marketing effectiveness
You may disable cookies in your browser settings.
Marketing Communications
If you subscribe to our mailing list or complete our Primal Privilege Quiz, we may send educational content, product updates, promotions, and special offers.
You may unsubscribe at any time by clicking the link included in our emails.
SMS Communications
If you choose to receive text messages from Primal Privilege, you consent to receive recurring marketing and informational SMS messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent is not required to purchase products.
Sharing Information
We do not sell your personal information. We may share information only with trusted service providers including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
- Customer service platforms
These providers may access information only as necessary to perform services on our behalf.
Data Security
We use commercially reasonable safeguards to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure.
Children's Privacy
Our website is intended for individuals at least 18 years old. We do not knowingly collect personal information from children under 13.
Your Rights
Depending on your location, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
